Exchange and Refund Policy
-
You may request an exchange or return within 14 days of the delivery date.
-
Items must be unworn, unwashed, unused, and returned with all original tags and packaging.
-
Exchange or return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.
-
All exchange and return requests are subject to inspection and approval.
-
Once your return has been received and approved, your refund will be processed within 7–14 business days to your original payment method.
-
Original shipping charges (if applicable) are non-refundable.
-
For hygiene and quality assurance reasons, items that have been worn, washed, altered, or damaged after delivery cannot be returned or exchanged.
-
To initiate an exchange or return, please contact us at support@lasijj.com or via WhatsApp with your order number.