Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

Domestic Shipping (Egypt)

• Standard shipping: 2–5 business days.

• Express shipping: 1–2 business days.

• Free shipping on orders over [insert amount].

International Shipping

• We ship worldwide via trusted carriers (DHL, FedEx, Aramex).

• Delivery times vary by destination: 5–10 business days.

• Customs duties and taxes are the responsibility of the customer.

Shipping Rates

• Rates are calculated at checkout based on weight and destination.

• Any promotional free‑shipping offers will be clearly displayed at checkout.

Order Tracking

• Once your order ships, you’ll receive a confirmation email with a tracking number.

• You can track your package directly through the carrier’s website.

Delays

• We are not responsible for delays caused by customs, natural events, or carrier strikes.

• Please allow extra time during peak seasons (e.g., holidays, sales events).

Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us immediately at ....

• We will work with the carrier to resolve the issue.